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Accessibility Standard

Accessibility

Mount Forest Louise Marshall Hospital Foundation (LMHF) operates from offices located within North Wellington Health Care – Louise Marshall Hospital. Committed to excellence and in compliance with NWHC standards, LMHF offers accessibility services for all visitors requiring assistance.

Publicly Available Information

If you require detailed hospital accessibility information in a more "accessible" format please contact the LMHF Development Officer at extension 2750 or the NWHC Chief Human Resources Officer at extension 3225 with your request

Wheelchair/Assistive Device Access

Entrances at NWHC – Mount Forest Louise Marshall Hospital and the offices of LMHF (operated within the hospital administration area) are wheelchair accessible. If you need a wheelchair please ask a staff member upon arrival

Washrooms

Wheelchair-accessible washrooms are available in the following locations:

  • Ambulatory Care
  • Oncology Clinic
  • Diagnostic Imaging
  • Labour and Delivery Room

Service Animals

Service animals are welcome to accompany visitors to LMHF and are allowed in all public areas of the premises. If possible, please inform staff in advance of your visit so that we may ensure that your service animal can be accommodated

Support Persons

Support persons are welcome to accompany visitors or donors to our organization

Notice of Temporary Disruption

In the event of a planned or unexpected disruption to services or facilities for visitors with disabilities at Louise Marshall Hospital Foundation, notification will be promptly posted on our office door. Information about the reason for disruption, anticipated duration and description of alternative facilities or services, if available will be included on this notice.

Training

The Foundation will provide training to all employees, volunteers and others who deal with the public or third parties on our behalf. Training will also be provided to people involved in the development of policies, plans, practices and procedures related to the operation of our organization

Feedback Process

Visitors who wish to provide feedback on the Foundations policies on accessibility can do so via email, phone or in writing. Visit our Contact Us page for details on how to reach us to provide feedback

All feedback, including complaints will be directed to the Development Officer

Modifications to This or Other Policies

Any policy of The Mount Forest Louise Marshall Hospital Foundation that does not respect and promote the dignity and independence of people with disabilities will be modified or removed

 

For a detailed look at North Wellington Health Care's Accessibility Plan please click here.

North Wellington Health Care

  • Louise Marshall Hospital

  • 630 Dublin Street, Mount Forest,
    ON N0G 2L3
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  • Phone: (519) 323-2210
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  • Palmerston and District Hospital

  • 500 Whites Road, Palmerston,
    ON N0G 2P0
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  • Phone: (519) 343-2030
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